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Real Customer Stories: How Smart Auto Coverage Made a Difference Introduction Auto insurance is often seen as just another expense, but its real value becomes clear through the experiences of actual customers. Smart Auto Coverage provides personalized solutions that have positively impacted many policyholders. Here, we highlight some inspiring stories from customers who have greatly benefited from their coverage. Story 1: Lisa's Road Trip Mishap Lisa, an avid traveler, set off on a cross-country road trip with her family. Halfway through, her car broke down in a secluded area. Fortunately, with her Smart Auto Coverage, she was able to utilize the roadside assistance feature. After a quick phone call, a tow truck arrived within 30 minutes, and her vehicle was taken to a nearby garage. This swift response spared her family the stress of being stranded and allowed them to continue their journey with minimal delays. Story 2: John’s Accident Recovery John found himself in a minor fende...